Privacy & Cookies Policy

Last updated: 15/09/2025

About This Policy

Podium Design (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

Contact Information:

Phone: 01273 011148
Email: spencer@podiumdesign.co.uk
Address: Main Floor, Clarendon Mansions, 80 East St, Brighton, BN1 1NF
Website: podiumdesign.co.uk

Information We Collect

Personal Information You Provide

We may collect the following personal information when you:

Contact us through our website, email, or phone
Request a quote or consultation
Subscribe to our newsletter
Engage our services

This may include:

Name and contact details (email address, phone number, postal address)
Company name and job title
Project requirements and preferences
Communication preferences
Any other information you choose to provide

Information We Collect Automatically

When you visit our website, we may automatically collect:

IP address and browser information
Pages visited and time spent on our site
Referring website information
Device and operating system information
Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

Respond to your inquiries and provide customer service
Provide quotes and deliver our design services
Process payments and manage our business relationship
Send you relevant information about our services (with your consent)
Improve our website and services
Comply with legal obligations
Protect our business interests and prevent fraud

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

Consent: When you agree to receive marketing communications
Contract: To fulfill our contractual obligations when providing services
Legitimate Interests: To operate our business, improve our services, and protect our interests
Legal Obligation: To comply with applicable laws and regulations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers

We work with trusted third-party service providers who assist us in:

Website hosting and maintenance
Email marketing services
Payment processing
Cloud storage services
Professional services (accounting, legal)

These providers are contractually bound to protect your information and use it only for the specified purposes.

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure servers and encrypted data transmission
Regular security assessments
Limited access to personal information on a need-to-know basis
Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

Client project information: 7 years after project completion
Marketing communications: Until you unsubscribe
Website analytics: 2 years
Financial records: 7 years as required by law

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data in certain circumstances
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Request transfer of your data to another organization
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent for marketing communications

To exercise any of these rights, please contact us at spencer@podiumdesign.co.uk or 01273 011148.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

Remember your preferences
Analyze website traffic and usage
Improve our website functionality

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function properly
Analytics Cookies: Help us understand how visitors use our website
Marketing Cookies: Used to deliver relevant advertisements (if applicable)

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new “last updated” date.

Marketing Communications

With your consent, we may send you marketing communications about our services, industry insights, and company updates. You can:

Opt out at any time by clicking the unsubscribe link in our emails
Contact us directly to update your communication preferences
Update your preferences through our website (if applicable)

Children’s Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Transfers

We primarily operate within the UK. If we transfer your personal data outside the UK/EEA, we will ensure appropriate safeguards are in place to protect your information in accordance with UK GDPR requirements.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy and Cookies Policy or our data practices, please contact us:

Podium Design

Email: spencer@podiumdesign.co.uk
Phone: 01273 011148
Address: Main Floor, Clarendon Mansions, 80 East St, Brighton, BN1 1NF

Complaints

If you believe we have not handled your personal data in accordance with this policy or data protection laws, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF