Frequently Asked Questions

Most Brighton web design projects take 4-8 weeks from start to finish. Here’s our typical timeline:

• Small business WordPress sites: 4-5 weeks
• Professional service websites: 5-7 weeks
• E-commerce websites: 6-10 weeks
• Complex custom projects: 8-12+ weeks

These timelines assume you can provide content and feedback promptly. We’ve found Brighton businesses appreciate our structured approach – we’ll never leave you waiting weeks for updates.

Brighton web designers understand the local business landscape. We know the challenges facing businesses from North Laine to Hove seafront. You’ll get face-to-face meetings, quicker response times, and designers who understand your local market. Plus, our rates are typically 20-30% lower than central London agencies while maintaining the same quality standards.

Absolutely. We build every website with you in mind – adding new pages, updating text, or changing images should be straightforward, not stressful. We use WordPress, which is incredibly user-friendly. You can create unlimited new pages, update your services, and manage your blog without any technical knowledge. We also provide training and ongoing support so you never feel stuck.

Yes, we work with clients across Sussex, Surrey and the UK. While we love our Brighton base, about 40% of our clients are located elsewhere. We handle everything remotely using video calls and project management tools, though we’re always happy to meet face-to-face if you’re within driving distance of Brighton.

Web design costs in Brighton typically range from £500 to £7,000 depending on your requirements. A basic WordPress website for a small business usually starts around £1,000, while complex e-commerce or professional service websites can reach £5,000-£7,000. We don’t have fixed prices because every project is different – your industry, required features, and timeline all affect the cost. The best approach is to share your budget with us so we can advise the most effective way to achieve your goals within that range.

As many as you need. We believe in clear communication throughout your project, so we’ll never limit the number of meetings or calls. We guide you through a structured process with scheduled check-ins at key milestones, but if you want to discuss ideas, ask questions, or review progress, we’re always available. Most Brighton projects involve 4-6 formal meetings, but we’re flexible based on your needs and communication style.

Yes, I’ll be your dedicated account manager throughout the entire project. You’ll have my direct phone number and email, so you’ll never be passed around different team members or wonder who to contact. I handle everything from initial consultation through to launch and ongoing support. This personal approach is something Brighton businesses particularly value – you’re working with a real person, not a faceless agency.

We keep it simple: 50% to start the project and 50% on completion. This protects both of us and keeps the project moving smoothly. If you need alternative payment arrangements, we’re happy to discuss options – we want to work with the right partners and understand that cash flow can be important for growing Brighton businesses.

Not at all. While we love our Brighton base and work with many local businesses, we have clients across the UK and internationally. We handle everything remotely using video calls, screen sharing, and project management tools. If you’re within reasonable distance, we’re happy to meet face-to-face. Distance has never been a barrier to delivering excellent results – clear communication matters more than location.

Small tweaks and minor content updates are included for the first month after launch. For larger changes or ongoing updates, we offer flexible support packages or can quote individual updates. Most Brighton businesses find our monthly support packages cost-effective for regular updates and peace of mind.

WordPress powers 43% of all websites globally because it’s reliable, flexible, and easy to manage. For Brighton businesses, it’s perfect because you can update content yourself, add new pages anytime, and integrate with virtually any third-party system. Unlike proprietary platforms, you truly own your website and aren’t locked into monthly subscription fees.

WordPress offers more flexibility and growth potential. While Squarespace looks appealing initially, you’ll quickly hit limitations as your business grows. WordPress allows custom functionality, better SEO control, and integration with Brighton-specific needs like Chamber of Commerce directories or local booking systems. The learning curve is slightly steeper, but we provide comprehensive training.

WordPress integrates with virtually everything. We’ve connected Brighton businesses to:

• Accounting software (Xero, QuickBooks, Sage)
• CRM systems (HubSpot, Salesforce)
• Booking platforms (Calendly, Acuity)
• Email marketing (Mailchimp, ConvertKit)
• Payment processors (Stripe, PayPal)

If you use specific software, let us know – we’ll confirm compatibility before starting your project.

Yes, when properly maintained. We implement enterprise-grade security including SSL certificates, regular updates, malware scanning, and secure hosting. For professional services handling sensitive data, we can add extra security layers like two-factor authentication and restricted admin access. Many law firms and medical practices trust WordPress for their websites.

Yes, we’ve designed websites for several Brighton law firms. Legal websites need specific features like secure contact forms, case study sections, and clear service explanations. We understand legal compliance requirements and can integrate with practice management software. Our approach focuses on converting visitors into consultation bookings.

Medical websites require patient-focused design with easy appointment booking, clear service information, and GDPR-compliant contact forms. We ensure accessibility compliance, mobile optimisation for patients searching on phones, and integration with practice management systems. Patient testimonials and clear location information are essential for local practices.

Accounting firms need websites that build trust and showcase expertise. We create clear service pages for different business sizes, integrate with appointment booking systems, and design secure areas for document sharing. Many Brighton accounting firms see 40-50% more enquiries after launching professional websites during our busiest periods (January-April).

We work regularly with regulated industries and understand the importance of compliance. This includes GDPR for data handling, accessibility requirements, and industry-specific regulations. We can advise on compliant website content and ensure your site meets professional standards without sacrificing user experience.

We offer comprehensive support packages including:

• Regular WordPress and plugin updates
• Security monitoring and malware removal
• Weekly backups with quick restore options
• Content updates and technical assistance
• Performance optimisation
• Phone and email support during business hours

Our Brighton clients particularly value having local support – no waiting for overseas call centers.

Yes, we offer managed WordPress hosting optimised for performance and security. Our hosting includes daily backups, SSL certificates, and UK-based servers for faster loading times for Brighton visitors. We handle all technical aspects so you can focus on running your business.

For support clients, we aim to respond within 4 hours during business days and have most issues resolved within 24 hours. Emergency situations (site completely down) get immediate attention. Having a Brighton-based team means faster response times compared to overseas support teams.

Our maintenance packages include:

• Monthly WordPress core and plugin updates
• Security scans and malware removal
• Performance optimisation
• Backup management
• Small content changes (up to 1 hour monthly)
• Technical support via phone/email
• Monthly performance reports

Packages start from £35/month and scale based on your website’s complexity.

Yes, comprehensive training is included with every project. We’ll walk you through adding pages, updating content, managing images, and using any special features we’ve built. We also provide written guides and video tutorials you can reference later. Our goal is to make you completely confident managing your website independently.